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Store Policy
Return Policy
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If you are dissatisfied with your item you must
notify us that the item will be returned within 48 hours of receiving it
and ship it back in the same way it was shipped (i.e. Priority Mail or
UPS) within seven business days. We will accept returns without question
for a refund except shipping and re-stocking charges, if the item is returned in the
same condition as shipped to customer.
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Returns are not accepted after seven (7) business days
without prior approval.
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Refunds are given in the same manner it
was purchased* and only to the original purchaser.
*i.e. PayPal, MasterCard, Visa, personal check, money order, Gift
Certificate
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Items purchased using a Gift Certificate may be returned and
a store credit will be issued, following the same guidelines for monetary
purchases. A monetary refund is not eligible with gift certificate
purchases.
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We do not accept burned or used candles, or
bath & body items
under any circumstance.
PLEASE READ GUARANTEE POLICY FIRST!
**AN IMPORTANT NOTE :
WE
DO NOT ACCEPT RETURNS OF ITEMS THAT THE CUSTOMER HAS WASHED, DISCOLORED, OR
DAMAGED IN ANY WAY. Those items you decide to return should be returned back to
its original packaging
immediately and secured back in the box to avoid any damage.
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