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Store Policies
Custom Order Policies - Canceling Custom a Custom Order
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A 50% deposit (Payable by:
MasterCard, Visa, PayPal, Money Order, or Check) is required on "ALL CUSTOM
Quilt or purse orders"
before we can schedule or begin work on your order.
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The balance will be due prior to Shipping
your order.
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Final payment must be received within 10 business days!!
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Item or items will become stock, if at all possible, if final payment is
not received within time allotted.
***Note
If I do not receive
your deposit payment within 7-10 Business days after you order a custom
project then your order will become null and void.
Orders under $25.00 require full payment
plus shipping costs in order to fulfill order.
We will not use any vulgar picture or wording.
We are not responsible for original pictures sent
We reserve the right to alter or change the original design
discussed. We will try our absolute best to get the design exactly how it was
discussed, but with any creative project some designs need altered or "tweeked"
during the construction process. If we need to "tweek" the design during
construction, the overall design will still basically remain in tact. We
will always do our best to keep the design how you want it and still offer
a quality, best executed handmade item.
When the deposit is received you will be issued a approx.
finish date. We will do everything we can to get your item finished on or
before that date. We cannot guarantee that date, as our family comes first
and it is sometimes hard to "guesstimate" within a certain time frame how
long it will take to finish an item.
Please be sure to order within enough time to have the item made in
advance.
Canceling a Custom Order:
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If need to cancel your custom order 2
weeks before start time you were given at the time of order placement, you will be refunded 40% of your
50% deposit.
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If you cancel post 2 week start time or
after the custom order has been started according to the start date given,
your deposit becomes non-refundable.
If the final balance of your item is not received within 10
business days when you receive notification, your 50% deposit becomes non-refundable and your item will be
returned to stock if item is resalable.
If item is not resalable, you will be charged a 2% holding fee for everyday
thereafter
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